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Collect Better, Not More

Receive occasional emails featuring exceptional antique, vintage and design-led furniture, thoughtfully chosen for homes with character. No spam. Just pieces worth waiting for.

Terms of service

OVERVIEW

Welcome to Odloft. We specialise in carefully sourced antique, vintage and contemporary furniture, lighting, artwork and decorative objects.

Throughout these Terms, the words "we", "us" and "our" refer to Odloft. We operate this website and all related information, content, features, tools, products and services (the "Services") to provide you with a curated online shopping experience. Our online store is powered by Shopify, which enables us to provide these Services.

These Terms of Service, together with any policies referenced within them, explain your rights and responsibilities when using our website or purchasing from us. Please read them carefully, as they contain important information about your legal rights, including limitations of liability and warranty disclaimers.

By accessing our website, browsing our products or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not use our website or Services.

 

SECTION 1 – ACCESS AND ACCOUNT

By using our website and Services, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian to use this website.

To access certain features of our website or to place an order, you may be asked to provide information such as your name, email address, billing address, delivery address and payment details. You agree that all information you provide is accurate, current and complete, and that you have the legal right to use any payment method supplied.

If you create an account with Odloft, you are responsible for maintaining the confidentiality of your account credentials and for all activity carried out under your account. You agree to notify us immediately of any unauthorised use of your account or any other security breach.

You may not transfer, sell, assign or otherwise permit another person to use your account without our prior written consent.

 

SECTION 2 – OUR PRODUCTS

We take great care to ensure that every product listed on our website is accurately described and photographed. As many of our items are antique, vintage or reclaimed, each piece is unique and may display signs of age, wear, patina, historical repairs and other characteristics consistent with its age and previous use. These features form part of the item's authenticity and are not considered defects unless otherwise stated.

While we make every effort to display colours and finishes accurately, the appearance of products may vary depending on your device, screen settings and lighting conditions. We cannot guarantee that colours displayed on your screen will exactly match the item received.

All dimensions and measurements are provided as accurately as possible but should be regarded as approximate.

Product descriptions, specifications, prices and availability may be updated or corrected at any time without prior notice. We reserve the right to withdraw any product from sale or limit the quantities available at our sole discretion.

As many of our products are one-of-a-kind, once an item has been sold it is no longer available for purchase. In the unlikely event that an item becomes unavailable after an order has been placed, we will contact you as soon as possible and provide a full refund if payment has already been taken.

 

SECTION 3 – ORDERS

By placing an order through our website, you are making an offer to purchase the selected item(s). All orders are subject to acceptance and availability.

Your order is not accepted until we have confirmed it by email and successfully processed your payment. We reserve the right to refuse or cancel any order at our discretion, including where a product is unavailable, an error has occurred in pricing or product information, or we reasonably suspect fraudulent activity.

As many of our products are one-of-a-kind and may also be available for purchase in our showroom, there may occasionally be circumstances where an item becomes unavailable before your order is accepted. If this happens, we will notify you as soon as possible and issue a full refund for any payment received.

Please review your order carefully before submitting it. Once an order has been accepted, we may be unable to accommodate cancellation requests, particularly where delivery arrangements have already been made.

All purchases are subject to our Refund Policy, which can be viewed [here] [LINK].

Unless otherwise agreed in writing, products purchased from Odloft are intended for personal use and may not be purchased for resale or export without our prior written consent.



SECTION 4 – PRICES AND PAYMENT

All prices displayed on our website are subject to change without prior notice. The price payable for a product will be the price shown at the time your order is placed and will be confirmed in your order confirmation email.

Unless otherwise stated, all prices are shown in Pounds Sterling (£). Delivery charges are calculated separately and will be displayed during checkout before you complete your purchase. Where applicable, VAT will be included in the displayed price in accordance with UK law.

From time to time, we may offer promotions or discounts that are subject to separate terms and conditions. Where there is any conflict between the terms of a promotion and these Terms of Service, the promotional terms will take precedence.

You agree to provide accurate, complete and up-to-date billing, delivery and payment information for all purchases made through our website. We reserve the right to cancel or refuse any order where payment cannot be authorised or where we reasonably suspect fraudulent activity.

By placing an order, you confirm that you are authorised to use the chosen payment method and that sufficient funds are available to complete the purchase.

Although we make every effort to ensure pricing is accurate, errors may occasionally occur. If we discover an error in the price of an item you have ordered, we will contact you as soon as reasonably possible to offer you the option of reconfirming your order at the correct price or cancelling it for a full refund.

 

SECTION 5 – SHIPPING AND DELIVERY

We aim to dispatch all orders as promptly as possible. Estimated delivery times are provided for guidance only and are not guaranteed.

While we work closely with our delivery partners to ensure your order arrives safely and on time, delays may occasionally occur due to factors beyond our reasonable control, including courier delays, adverse weather conditions or other unforeseen circumstances. We will make every effort to keep you informed of any significant delays.

Delivery charges, timescales and available delivery options will be displayed during checkout or agreed with you prior to dispatch for larger furniture items requiring specialist delivery.

Risk in the goods passes to you once the goods have been delivered to the delivery address you have provided or collected by you (or a person authorised by you to receive or collect them).

It is your responsibility to ensure that the delivery address provided is accurate and that someone is available to receive the delivery where required.

Before placing an order, it is the customer's responsibility to ensure that the item will fit through all doorways, hallways, staircases and access points at the delivery address. If delivery cannot be completed due to insufficient access, additional delivery or return charges may apply.

 

SECTION 6 – INTELLECTUAL PROPERTY

All content available on our website, including but not limited to our trademarks, logos, branding, product descriptions, text, photographs, images, graphics, videos, website design, layout and other materials (the "Content"), is owned by or licensed to Odloft and is protected by copyright, trademark and other applicable intellectual property laws.

You may access and use our website solely for your own personal, non-commercial use. You must not reproduce, copy, modify, distribute, publish, display, transmit, create derivative works from, or otherwise exploit any part of the Content without our prior written permission.

Nothing in these Terms grants you any licence or right to use any copyright, trademark, design right or other intellectual property belonging to Odloft, Shopify or any third party, except where expressly permitted by law.

The names Odloft, our logos, branding, product names and other identifying marks are our intellectual property and may not be used without our prior written consent. Shopify's name and logo are trademarks of Shopify Inc. All other trademarks, logos and brand names displayed on our website remain the property of their respective owners.

Unauthorised use of any Content may result in legal action.

Our product photographs are protected by copyright and may not be copied, reproduced or used for commercial purposes without our prior written permission.

 

SECTION 7 – OPTIONAL TOOLS

From time to time, we may provide access to tools, features or services operated by third parties as part of our website. These are provided for your convenience, and we neither control nor monitor their operation.

Such tools are provided on an "as is" and "as available" basis without any warranties, representations or endorsements. We accept no responsibility or liability for your use of any third-party tools or services.

Your use of any optional third-party tools is entirely at your own risk. You should ensure that you understand and accept the terms and conditions of the relevant third-party provider before using those services.

We may introduce new features, tools or services from time to time. Unless stated otherwise, any new features or functionality made available through our website will also be subject to these Terms of Service.

 

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to websites, services or content provided by third parties. These links are provided for your convenience only.

We do not control, endorse or accept responsibility for the content, accuracy, availability or practices of any third-party websites or services. If you choose to access a third-party website, you do so entirely at your own risk and subject to that website's own terms and privacy policy.

We are not responsible for any loss, damage or liability arising from your use of, or reliance upon, any third-party website, product or service. Any questions, concerns or claims relating to third-party products or services should be directed to the relevant third-party provider.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

Odloft is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Odloft. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Odloft, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Odloft. 

 


SECTION 10 – PRIVACY POLICY

Your privacy is important to us. Any personal information we collect through our website is processed in accordance with our Privacy Policy, which can be viewed here.

Our online store is powered by Shopify. As a result, Shopify also collects and processes certain personal information to enable the operation, security and improvement of the Services. By using our website, you acknowledge that your personal information may be processed by both Odloft and Shopify in accordance with our respective privacy policies.

Information you provide through our website may also be shared with trusted third-party service providers where necessary to process payments, fulfil orders, arrange deliveries or provide other services related to your purchase. Some of these providers may process data outside the United Kingdom.

For more information about how we collect, use and protect your personal information, please refer to our Privacy Policy [LINK] and Shopify's Privacy Policy.

 

SECTION 11 – FEEDBACK

If you submit reviews, comments, suggestions, ideas, photographs or any other content to us (collectively, "Feedback"), you grant Odloft a worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, publish, display and distribute that Feedback for the purposes of operating, improving and promoting our business and Services.

By submitting Feedback, you confirm that:

  • you own the Feedback or have the necessary rights and permissions to share it with us;

  • your Feedback is accurate to the best of your knowledge;

  • your Feedback does not infringe the rights of any third party or breach any applicable law.

We are under no obligation to keep Feedback confidential, pay compensation for it or respond to it.

We reserve the right, but are under no obligation, to monitor, edit or remove any Feedback that we consider to be unlawful, misleading, offensive, abusive, defamatory, infringing, fraudulent or otherwise inappropriate, or that breaches these Terms.

You must not submit Feedback that contains harmful software, malicious code, spam or anything intended to interfere with the operation or security of our website.

You remain responsible for any Feedback you submit, and we accept no liability for content posted by you or any other user.

 

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Whilst we make every effort to ensure that the information on our website is accurate and up to date, errors or omissions may occasionally occur. These may relate to product descriptions, measurements, pricing, availability, delivery charges or other information displayed on our website.

We reserve the right to correct any errors, inaccuracies or omissions, to update information, or to withdraw products from sale at any time without prior notice.

If an error affects an order you have already placed, we will contact you as soon as reasonably possible to explain the situation and, where appropriate, offer you the option to proceed with the order using the correct information or to cancel your order and receive a full refund.

Nothing in this section affects your statutory rights under UK consumer law.

 

SECTION 13 – PROHIBITED USES

You may use our website only for lawful purposes and in accordance with these Terms of Service.

You must not use our website:

  • for any unlawful, fraudulent or malicious purpose;

  • in any way that breaches any applicable law or regulation;

  • to infringe our intellectual property rights or the rights of any third party;

  • to harass, abuse, threaten, intimidate or otherwise harm any person;

  • to submit false, misleading or deceptive information;

  • to send unsolicited advertising, promotional material or spam;

  • to impersonate any person or organisation or falsely represent your identity;

  • in any way that interferes with the operation, security or availability of our website.

In addition, you must not:

  • upload or transmit viruses, malware or other malicious code;

  • reproduce, copy, scrape, extract, download or commercially exploit any part of our website or its content without our prior written permission;

  • collect or attempt to collect the personal information of other users;

  • use automated systems, robots, spiders, bots, artificial intelligence tools or other automated methods to access, monitor, copy or extract content from our website without our prior written consent;

  • attempt to bypass or interfere with any security measures or access restrictions used on our website.

We reserve the right to suspend or terminate access to our website or any customer account, without prior notice, where we reasonably believe these Terms have been breached or where necessary to protect our business, customers or the security of our website.


SECTION 14 - AGENTS

14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision. 
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.


SECTION 15 – TERMINATION

We may suspend or terminate your access to our website or Services, in whole or in part, at our reasonable discretion, where we believe you have breached these Terms of Service, engaged in unlawful or fraudulent activity, or where it is otherwise necessary to protect our business, customers or website.

Termination of your access will not affect any rights, obligations or liabilities that have arisen before the date of termination, including any outstanding payment obligations.

The provisions relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Privacy Policy, Governing Law, and any other provisions which by their nature are intended to survive termination, will remain in full force and effect after these Terms have ended.

 

SECTION 16 – DISCLAIMER OF WARRANTIES

The information made available on or through our website is provided for general information purposes only. Whilst we make every effort to ensure that the information we publish is accurate and up to date, we do not guarantee that all content will always be complete, accurate or free from errors. Any reliance you place on such information is at your own risk.

Except where expressly stated by Odloft, our website, Services and products are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not guarantee that access to our website will be uninterrupted, secure, timely or free from errors or viruses.

Nothing in these Terms excludes or limits any rights or remedies that cannot be excluded or limited under applicable law, including your statutory rights under the Consumer Rights Act 2015 or other applicable consumer protection legislation.


SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, neither Odloft, nor our directors, employees, agents, contractors, service providers, licensors or affiliates, nor Shopify and its affiliates, shall be liable for any indirect, incidental, consequential or special loss or damage arising out of or in connection with your use of our website, Services or any products purchased through our website.

This includes, without limitation, any loss of profits, loss of revenue, loss of business, loss of opportunity, loss of data or any other indirect or consequential loss, whether arising in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such loss.

Nothing in these Terms excludes or limits our liability:

  • for death or personal injury caused by our negligence;

  • for fraud or fraudulent misrepresentation;

  • for any breach of your statutory rights as a consumer; or

  • where liability cannot lawfully be excluded or limited under applicable law.

 

SECTION 18 – INDEMNIFICATION

You agree to indemnify and keep indemnified Odloft, Shopify and their respective affiliates, directors, employees, agents, contractors and service providers against any losses, damages, liabilities, claims, costs and expenses (including reasonable legal costs) arising from:

  • your breach of these Terms of Service;

  • your breach of any applicable law or regulation;

  • your infringement of the rights of any third party; or

  • your misuse of our website or Services.

Where an indemnity claim arises, we will notify you as soon as reasonably practicable. You agree to provide reasonable assistance in relation to the defence or settlement of any such claim where required.

 

SECTION 19 – SEVERABILITY

If any provision of these Terms of Service is found by a court or other competent authority to be unlawful, invalid or unenforceable, that provision will, to the extent required, be deemed severed from these Terms. The remaining provisions will continue in full force and effect and will not be affected.

 

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

If we do not exercise or enforce any right or provision of these Terms of Service, this will not constitute a waiver of that right or provision.

These Terms of Service, together with our Privacy Policy, Refund Policy and any other policies or notices published on our website, constitute the entire agreement between you and Odloft regarding your use of our website and Services. They supersede any previous agreements, communications or understandings between you and us relating to the same subject matter, whether written or oral.

If any ambiguity arises in the interpretation of these Terms, it shall not be interpreted against either party solely because that party drafted the Terms.

 

SECTION 21 – ASSIGNMENT

You may not assign, transfer, delegate or otherwise dispose of any of your rights or obligations under these Terms of Service without our prior written consent.

We may assign, transfer or subcontract our rights and obligations under these Terms of Service where this does not reduce your rights under these Terms or under applicable law.

 

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements under which we provide our Services shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute or claim arising out of, or in connection with, these Terms of Service or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

 

SECTION 23 – HEADINGS

The headings used in these Terms of Service are included for convenience only and do not affect the interpretation of these Terms.

 

SECTION 24 – CHANGES TO THESE TERMS OF SERVICE

The latest version of these Terms of Service will always be available on this page.

We may update these Terms of Service from time to time to reflect changes to our business, website, legal obligations or the Services we provide.

Where we make material changes that affect your rights or obligations, we will provide notice where required by applicable law. Any updated Terms will take effect from the date stated on this page or in the relevant notice.

By continuing to access or use our website after the updated Terms come into effect, you agree to be bound by the revised Terms of Service.

 

SECTION 25 – CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us using the details below:

Odloft
Rye House Antiques
Wish Street
Rye
East Sussex
TN31 7DA
United Kingdom

Email: info@odloft.com